CQC Registered Manager & Provider Support

Taking the stress out of managing a well-led care service
through one-to-one support, guidance and mentoring.

Book Your Discovery Call Now &
Be Empowered to be Outstanding


What's crippling you, your team or your care business?

  • Do you want to create well-led machine where all parts work in harmony, but things just don’t seem to be going to plan?

  • Do you feel like you are banging your head against a brick wall because staff just can’t see the bigger picture; just won’t engage and culture change within the service seems near impossible?

  • Are you struggling to find the type of staff you think will fit well in your organisation?

  • Are your staff struggling to gel, so things end up not being done?

What would it feel and look like to be able to run a well-led “machine” where all parts work in harmony and positive results are achieved and experienced by everyone?

This is for you if you are a care provider/manager who is…

  • Feeling stressed and feel like giving up on a career you once enjoyed

  • Putting in your best efforts yet things just don’t seem to work as planned

  • Worried standards of care are dropping or need enhancing but staff don’t get it

  • Struggling with unmotivated staff, and things seem to be spiralling out of control?

  • Want to DISCover the communication and work style of current and prospective staff, including yours.

  • Experiencing that looming fear of the CQC turning up and the prospect of a poor rating and you need help asap

  • Concerned you could lose your staff and potentially your business?

You may need me as your “critical friend” because I…

  • Safely challenge thinking and explore ways to help you provide a harmonious environment for your staff and service users.

  • Provide genuine and non-judgemental support and guidance with your leadership goals.

  • Help key players within your organisation gain clarity on areas that need improvement.

  • Use powerful techniques through mentoring, coaching, behavioural analysis and mock inspections to help you achieve your goals.

  • Help you DISCover the communication and work styles of current and prospective staff, so you know exactly how to work with them to achieve desired goal.

What people I have helped are saying...

What You Get…



Gain insight on what is holding you, your team and your organisation back



Get clarity on your values and how to achieve desired goals



To start implement simple strategies right away



You discover your communication style and how you are perceived within your team or organisation



You get supported in implementing agreed actions and receive regular accountability check to ensure that you meet your goals and objectives.


Ongoing support

Ongoing support in your role within your organisation and strategies to cope in the work environment.

Book your CQC Discovery Call with me now
and find out what's crippling you, your team or your care business...

Hello, I’m Nya and I am passionate about helping prospective and existing care providers and managers especially during these challenging times. Having worked as a nurse, NHS quality manager, CQC inspector, CQC registration assessor, care provider, certified coach and now independent care consultant; I can truly say “I know how it feels like” going through the CQC registration process.

I am caring, supportive, knowledgeable professional who truly believes that anyone can achieve anything they desire to achieve with the right information, determination and support. That is the approach I take when working with individuals and organisations through the CQC registration process. I have interviewed people for their registration, been through the process myself and so, I know how challenging, confusing and nerve-wracking the process can be.

I know that many prospective care providers and managers have been put off pursuing their dreams because of all that it entails in order to get CQC registered; so I provide that ongoing guidance, support, coaching, mentorship and training from start to finish so you don’t feel alone on the journey to becoming a registered provider or manager.

My question to you is: “Are you ready to dive in and pursue your dreams”? Now is the time, so don’t put it off as I am here to help.

How about you get started by you clicking below to book your discovery call and also get a copy of “Your Journey To Registration Action Plan” and fast track your journey to CQC Registration.

Nya Mabu Ngwashi

Nya K. Mabu
Founder - Connect Care Consultancy Ltd


Guiding & supporting you through the CQC process...

CQC Registered Manager & Provider Support...

Helpful and efficient CQC support

Connect care is so helpful and efficient. Supported us through consultancy, supported documents to CQC interview. Can't recommend anybody higher. Definitely will be using this service in the future.

George-Edwin Joseph – RM/NI, Platinum Healthcare Services Ltd

Outstanding services

I would highly recommend connect care consultancy for its outstanding services. Nya’s mentorship is very professional and thorough. She is passionate about the needs of her clients and seeks to deliver a service that addresses arising challenges from her clients. Nya has given me so much reassurance in my ability to become a registered manager due her knowledge and vast experience in health care services. Thank you so much Nya.

Janice M - Attactus LTD

Very professional and thorough

Nya came to my rescue when I was very down and could not thank her enough. She was very professional and thorough with her information and her knowledge is unbelievable. She was very patient with me and was very clear whilst sharing her knowledge. She was also able to give me emotional support and realised I needed someone to talk to at that busy time in my life.  Her ears were wide open and she sent me a lot of documents to me to put in place.  Nya went through all my clients care plans and risk assessments just so she did not miss anything that will down mark my inspection. Nya am very grateful to have met you and you have made a huge difference in my company.

Kadiatu Turay - Director & Registered Manager – Prime & Passionate Healthcare Ltd

We were impressed by her knowledge and dedication

We commissioned Nya from Connect Care Consultancy to provide mock inspections to our homes. The high quality of the reports and feedback enabled us to address any concerns immediately. We were impressed by her knowledge and dedication to support the services, which led us to ask her to mentor a new manager and to work closely in supporting them through the CQC registration process and preparing the home for an expected inspection. After the inspection, the home had been taken out of RI and rated Good in all areas. Nya has been a valuable resource to us and always went above and beyond in supporting us and we would have no hesitation in recommending Care Connect Consultancy.

Athar Mahmood – RochCare (UK) Ltd

Friendly and re-assuring in her approach

I highly recommend Connect Care Consultancy to any doubters out there who have lost hope after being fleeced by unscrupulous consultants and characters out there.

I was first introduced to Nya by someone who was successful in their application and is now running a successful business, after the coaching that they received from Nya. I was at a point where I had lost all hope after getting frustrated by the poor advise and promises that I had received prior to meeting up with Nya.
Nya was friendly and re-assuring in her approach, showing a good understanding of the industry, from registration through to the operation processes required to run a successful Care business. Her professional attitude and expertise in the industry were evident in the thought provoking and solution focused discussions that we had over the session.

She was available to answer any questions that I had prior to my interview and supported me throughout the interview period and after. I remain in contact with her through her mentorship services. I am so grateful for all the time and what she has done in helping me finally get registered with the CQC. Without Nya's input, this achievement would not have been possible.

Hector Fungai – RM/NI, Priority Support and Care Ltd

Connect Care Consultancy Ltd

Manchester Business Park
3000 Aviator Way
M22 5TG

Company number 11822551

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